Return & Shipping Policy
We strive to make sure that what you see is what you get. Much goes into creating and cultivating our products so we offer No Returns unless the product has arrived damaged.
If your product has arrived damaged, please provide a photograph of the damage and email it to us at firstname.lastname@example.org with the subject: "claim", no more than 3 days after receiving it. The damage will be reviewed and you will receive your choice of a refund or store credit.
In certain cases, we also hold the right to deny your claim.
All domestic orders are shipped via UPS or USPS in 2-5 business days. (Due to COVID 19 please allow 5-10 business days to receive your order)
Please Note: The delivery timeframes do not include the production time mentioned above and only cover time in transit. If your order is time sensitive, please email us so we can further assist, if possible.
YM JEWELS is proud to deliver effortless style and timeless art without compromising quality. Some pieces are made to order, other pieces are ready to go. Customer satisfaction is of utmost importance and we strive to fulfill each order in a timely manner while offering quality that will stand the test of time. All handmade orders are shipped from Santa Monica, CA.
Phone: (424) 645-7583
YM JEWELS LLC